- How do I choose the right size?
Size reference information is provided on every product page. We recommend making your selection based on your actual body measurements; if you fall between two sizes, we suggest choosing the larger size for a more comfortable fit.
- Can I modify my order after placing it?
Once an order enters the processing stage, it may no longer be possible to modify it. If you need to make changes to your order details, please contact Customer Service as soon as possible, and we will do our best to assist you.
- How long does it take for an order to be processed?
Typically, orders enter the processing workflow within 1–3 business days after payment confirmation (excluding holidays).
- How can I check my order status?
Once your order has been shipped, you will receive a shipping notification via email containing tracking information. You can use the details provided in the email to track your shipment.
- What should I do if the item I received does not fit?
If your item meets the return eligibility criteria, you may request after-sales service. Please refer to our Return Policy page for detailed instructions on the return process.
- Do I need to register an account to make a purchase?
You do not need to register an account to place an order; however, creating an account makes it easier to view your order history and manage your shopping information.
- Why haven’t I received a confirmation email?
Please check your spam or promotions folder first. If you still cannot find the email, please contact Customer Service to verify your order status.
- How can I contact Customer Service?
You can reach our Customer Service team via the email address provided on our “Contact Us” page. We will respond to your inquiry as soon as possible during our business hours.